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Cookie Policy for www.dementiahub.co.uk
Last Updated: June 25, 2025

Dementia Hub (“we,” “us,” or “our”), operates www.dementiahub.co.uk (the “Website”), an online community platform with an optional recurring monthly subscription service. This Cookie Policy explains how we use cookies and similar technologies on the Website to enhance your experience, analyse usage, and provide personalized content.

We are committed to transparency and compliance with the Privacy and Electronic Communications Regulations (PECR), UK GDPR, and Data Protection Act 2018. By using the Website, you acknowledge this Cookie Policy, which forms part of our broader Privacy Policy. If you do not agree with our use of cookies, you can manage your preferences as outlined below or refrain from using the Website.

1. What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit the Website. They store information about your browsing activity, such as preferences or session data, to improve functionality and user experience. We also use similar technologies, such as web beacons, pixels, or local storage, which serve comparable purposes (collectively referred to as “cookies” in this policy).

2. Why We Use Cookies
We use cookies to:

  • Ensure Website Functionality: Enable core features, such as account login, navigation, and subscription access.
  • Analyse Performance: Understand how users interact with the Website to improve its design and functionality.
  • Personalize Your Experience: Deliver tailored content, such as community recommendations or targeted promotions.
  • Support Security: Detect and prevent fraudulent activity or unauthorized access.
  • Provide Advertising: Display relevant advertisements, where applicable, based on your interests.

3. Types of Cookies We Use
We categorize cookies based on their purpose and duration. Below are the types used on the Website:

3.1 Essential Cookies

  • Purpose: Necessary for the Website to function, such as enabling user login, maintaining sessions, or processing subscription payments.
  • Examples: Session cookies, authentication cookies.
  • Duration: Typically session-based (deleted when you close your browser) or persistent for a short period (e.g., to remember login status).
  • Consent: These cookies do not require consent under PECR, as they are strictly necessary for providing the service you request.

3.2 Analytics Cookies
Purpose: Collect anonymized or aggregated data on how users interact with the Website (e.g., pages visited, time spent) to improve performance and user experience.

  • Examples: [e.g., Google Analytics cookies (_ga, _gid)].
  • Duration: Persistent, typically retained for [e.g., 12–24 months].
  • Consent: Requires your consent, which you can manage via our Cookie Consent Tool.

3.3 Functional Cookies
Purpose: Enhance user experience by remembering preferences, such as language settings or display options.

Examples: Cookies storing your chosen theme or notification preferences.

Duration: Persistent, typically retained for [e.g., 6–12 months].

Consent: Requires your consent.
3.4 Marketing Cookies
Purpose: Track browsing behavior to deliver personalized advertisements or promotional content, either on the Website or third-party platforms.

Examples: [e.g., Facebook Pixel, Google Ads cookies].

Duration: Persistent, typically retained for [e.g., 1–24 months].

Consent: Requires your explicit consent.

3.5 Third-Party Cookies
Purpose: Set by third-party services we use, such as analytics providers (e.g., Google Analytics) or advertising partners, to support their functionality.

Examples: Social media sharing buttons, embedded content (e.g., YouTube videos).

Duration: Varies by provider (see third-party privacy policies).

Consent: Requires your consent.
4. Cookies We Use
Below is a non-exhaustive list of cookies commonly used on the Website:
Cookie Name

Purpose

Category

Duration

Provider

[e.g., session_id]

Maintains user session for login

Essential

Session

[Your Website Name]

[e.g., _ga]

Tracks website usage for analytics

Analytics

24 months

Google Analytics

[e.g., pref_lang]

Stores language preference

Functional

12 months

[Your Website Name]

[e.g., _fbp]

Delivers targeted ads

Marketing

3 months

Facebook
For a full, up-to-date list, contact us at [support email] or use our Cookie Consent Tool [link to tool].

5. How We Obtain Consent
5.1 Under PECR, we require your informed consent for all non-essential cookies (analytics, functional, marketing, and third-party cookies) before they are set on your device.
5.2 When you first visit the Website, our Cookie Consent Tool [link to tool] will prompt you to accept or reject non-essential cookies. You can customize your preferences by selecting specific categories.
5.3 You may withdraw consent or update preferences at any time via the Cookie Consent Tool or by contacting us at [support email]. Withdrawing consent will not affect essential cookies or the lawfulness of prior processing.

6. Managing Cookies
You can control cookies through:
Cookie Consent Tool: Adjust preferences directly on the Website [link to tool].

Browser Settings: Most browsers allow you to block or delete cookies. Note that disabling essential cookies may impair Website functionality. Instructions for common browsers:
Google Chrome: Settings > Privacy and Security > Cookies and other site data.

Firefox: Options > Privacy & Security > Cookies and Site Data.

Safari: Preferences > Privacy > Cookies and website data.
Opt-Out Tools: For third-party cookies, use opt-out mechanisms provided by providers (e.g., Google Analytics opt-out: tools.google.com/dlpage/gaoptout).

7. Data Protection and Cookies
Cookies may collect personal data (e.g., IP addresses, browsing behavior). We process this data in accordance with our Privacy Policy [link to Privacy Policy] and the UK GDPR. Key points:
Purpose Limitation: Data is used only for the purposes outlined in this policy.

Security: Cookies containing personal data are encrypted and stored securely.

Data Sharing: Analytics and marketing cookies may share data with third-party providers (e.g., Google, Facebook), subject to their privacy policies and our data protection agreements.

Your Rights: You have rights to access, rectify, or delete personal data collected via cookies (see Section 10).

8. Third-Party Cookies and Services
Some cookies are set by third parties, such as:
Google Analytics: To analyze Website usage. See Google’s Privacy Policy: policies.google.com/privacy.

Social Media Platforms: For sharing content or login features (e.g., Facebook, Twitter). Review their privacy policies.

Advertising Partners: To deliver targeted ads. Opt-out options are available via their platforms.
We ensure third parties comply with UK GDPR through data processing agreements, but we are not responsible for their privacy practices.

9. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on the Website, and significant changes will be communicated via email or a Website notice. Continued use of the Website after changes constitutes acceptance of the updated policy.

10. Your Data Protection Rights
Under the UK GDPR and Data Protection Act 2018, you have rights regarding personal data collected via cookies, including:
Access: Request details of cookies and related data we hold.

Rectification: Correct inaccurate data.

Erasure: Request deletion of non-essential cookie data.

Restriction: Limit processing in certain cases.

Objection: Object to processing for analytics or marketing.

Portability: Receive data in a structured format.
To exercise these rights, contact us at [support email]. We will respond within one month, extendable by two months for complex requests. If dissatisfied, you may complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk

Phone: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
11. Contact Us
For questions or concerns about our use of cookies, contact our Data Protection Officer at:
Email: [support email]

Address: [Your Company Address]

Phone: [Your Contact Number, if applicable]